Contact us
Click here to view our most frequently requested forms!
Contact PICA via phone at (800) 251-5727
Fax | 615-370-9021
Email | policyservices@picagroup.com
- Receive a quote or get a policy: Press 1
- Make a payment via check or credit card: Press 2
- Call about existing policy information: Press 3
- To report a claim: Press 4
- For third-party credentialing: Press 5
- Speak with a ProAssurance Agency representative about additional insurance products: Press 6
- For risk management: Press 7
- All other questions: Press 0
You may call any employee direct by dialing 9 and then the extension.
Policy Services
The PICA Policy Services Department addresses questions and concerns that our current policyholders may have with their coverage, discounts, payments, past claims histories or any other general issues. The staff is also responsible for putting together quotes and guiding potential new policyholders through the quote request process.
Call: (800) 251-5727, Press 3.
E-mail questions to policy services at policyservices@picagroup.com
Fax: (615) 370-9021
Claims
The PICA Claims Department addresses questions, issues and concerns about active claims that have been filed or incidents that may result in a filing, and advises our policyholders on a variety of claims issues.
Call about an existing claim: (888) 444-7422
Call about a new claim: (800) 251-5727, Press 4.
E-mail questions to claims at claims@picagroup.com
Fax: (888) 329-7422
Call about an existing claim: (888) 444-7422
Call about a new claim: (800) 251-5727, Press 4.
E-mail questions to claims at claims@picagroup.com
Fax: (888) 329-7422
Risk Management
The PICA Risk Management Department is here to assist if you have an incident to report (adverse patient outcome, a near miss, or any event that might lead to a claim). Our team can also help you to proactively manage and reduce risks.
Call: (800) 251-5727, press 7.
E-mail questions to risk management at picarm@picagroup.com
For questions about your risk management discount please contact our Policy Services team.
Call: (800) 251-5727, press 7.
E-mail questions to risk management at picarm@picagroup.com
For questions about your risk management discount please contact our Policy Services team.
Our Mailing Address
P.O. Box 1783
Memphis, TN 38101-1783